Jeep Brand Operation SAFE Return

The Jeep® brand has a legendary history of support for our troops dating back to the heroic Jeep® 4x4 vehicle that was recognized for meritorious valor and duty in combat during World War II. Today we are proud to continue the advocacy of support for our nation's heroes by recognizing those that aid them every day.

celebrate heroism on the home front

Vote for one of the below nominees and help them win the Hero at Home award+ based on the selfless service they have provided to aid our troops and their families. Terms & Conditions

  • Norm Hallowell

    Norm has been volunteering since 2009 and has 580 lifetime volunteer hours; 190 of which were with the USO.

    Read Norm's Story

    In the late 1960s, Norm Hallowell was an Infantry Lieutenant with the 25th Division in Vietnam. In early 2004, he spent four months in Kuwait working for the Army's R & R program. Both of these experiences gave him firsthand knowledge of the USO, and more importantly, the ability to empathize with our soldiers.

    "Some civilians who have never been in the military do not truly comprehend what returning service members and their families have endured."

    Norm began volunteering through Operation USO Care Package. Since 2009, he has been volunteering with the USO in Metropolitan Washington, D.C. and at the USO Warrior and Family Center – Fort Belvoir since its opening in February 2013.

    In that time, he has amassed 580 lifetime volunteer hours, 190 of which were at the USO Warrior and Family Center. Norm has put every one of those hours to good use. No stranger to early mornings, he usually works the 6 a.m. shift at the center. As one of the first to arrive, Norm is among the early morning volunteers that are on deck to prepare the center and greet servicemen and women with a cup of coffee or breakfast.

    Norm is an invaluable asset to the center not only because of his hands – he is a virtual "Mr. Fix It" – and his willingness to tackle any task, but also because of his ears. Norm is a great listener that service members feel comfortable talking to. As a veteran himself, he has a wealth of shared experiences to draw from. Norm finds this personal interaction one of the most rewarding aspects of the job and stated. "Some service members do, on occasion, discuss some challenging moments, like the feeling of separating from ‘combat buddies.' Civilians need to understand that their new neighbor might not appreciate loud noises at night or Fourth of July fireworks. They need to be patient and understand that it might take a bit of time to adjust."

    Norm says he doesn't consider himself a hero. However, he does know how important recognition and appreciation is to military personnel and stated. "They must always be honored for the outstanding service they provide in a dangerous world."

  • Gloria Derobertis

    Gloria has been volunteering since 2012 and has 544 lifetime volunteer hours; 215 of which were with the USO.

    Read Gloria's Story

    When Gloria Derobertis agreed to join her friend Kathryn at an Operation USO Care Package event, she never imagined it would open her heart to what would become a lifelong commitment to giving. Volunteering with the USO was a way to do something rewarding with her time after her retirement in June of 2012. Some 544 volunteer hours later, she considers it her way of giving back to the soldiers and their families, who have sacrificed so much for all of us here at home.

    Since December 2012, Gloria has been volunteering with the USO of Metropolitan Washington, D.C. and at the USO Warrior and Family Center – Fort Belvoir since its opening in February 2013. She is the virtual cornerstone of the facility and a core volunteer at the monthly Supermarket Sweep food assistance program. This program distributes fresh produce to service members and their families. Gloria is often described as a "go-to volunteer" because she is reliable, dependable and has an innate ability to get things done.

    "I don't wait to be asked. If an emergency arises, I help out whenever, wherever. For me, it's important to be there for the soldiers – talking with them, listening to them, answering any questions they may have."

    But the center doesn't run itself; dedicated volunteers like Gloria are vested in keeping the center clean and welcoming for the countless soldiers that walk through its doors every day. Whether checking badges at the front desk, mopping floors or cooking food for over 100 USO event guests, Gloria doesn't shy away from any task and her cheerful personality is a bonus for those who come in contact with her.

    Gloria takes great pride in what she does and always endeavors to go above and beyond what is expected. In her mind, it's the soldiers themselves that are the heroes, "for all they do to serve our country."

    Gloria knows that her work is worthwhile and stated, "All the praise and thanks the soldiers and their families give me and everyone else for volunteering. That's what is so special and so meaningful to me."

  • Suzette Youngblood

    Suzette has been volunteering since 2011 and has 1015 lifetime volunteer hours; 130 of which were with the USO.

    Read Suzette's Story

    When asked about her experience as a USO Volunteer, Suzette Youngblood had a confession to make, "It is going to be hard to put my feelings into words, but I am going to try. It is such a privilege for me to be a part of these troops' lives, it truly is a blessing for me."

    Suzette's connection to the military is genuine. She spent three years living in Germany as part of a DOD civilian family and witnessed firsthand all that the troops do for us while deployed. This experience prompted her to look for a way to give back when she returned stateside.

    Since September 2011, she has been volunteering with the USO of Metropolitan Washington, D.C. and at the USO Warrior and Family Center – Fort Belvoir since its opening in February 2013. Despite having a full-time job, Suzanne managed to log an astounding 1,015 lifetime volunteer hours, 130 of which were at the USO Warrior and Family Center – Fort Belvoir. She even let her new employer know of her dedication and stated, "that I would not want to give up my volunteering at the USO."

    After three months on the wait list, Suzette added to her duties with a volunteering position at USO-Metro's Dulles International Airport lounge. She spends Friday nights in the airport facility, but it's Tuesday nights at Ft. Belvoir that she relishes. Every Tuesday night is slated for entertainment at the center which runs the gamut from new movie showings to art and yoga classes. She knows the value the troops and their families get from the downtime – the ability to just relax and enjoy life. Suzette stated, "This is where I get to shine with my popcorn making skills! I always give them five minutes to go and get drinks, then when they come back, I get to hand out my popcorn. At the end of the movie, we raffle off the DVD that was shown that night."

    For Suzette, every one of those volunteer hours has been worth it as she feels the troops and their families have been an integral part of her life as she has been of theirs. She stated, "It has made me appreciate my service members so much. I have come to love these precious people that I have met. It is such a joy for me to get to know them and serve them. I have learned how precious life is and how valuable relationships are."

    When asked if she considers herself a hero, she emphatically says, "No." But one could beg to differ. In her own words, she says, "I am not a hero, I am just a lady who loves and appreciates our military members and their families." But based on her dedication and support, it's safe to say she is far more than that.


 Operation s.a.f.e return: support our troops

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    Newsweek & The Daily Beast The Hero Summit

    The Jeep® brand is proud to partner with The Daily Beast to present the Hero Summit; an Exploration of Courage, Character & Our National Security. The summit will highlight stories of sacrifice and heroism on all fronts.

    The event will take place in Washington, D.C., on October 10, 2013.

    Watch Chrysler Group LLC Chief Marketing Officer Olivier Francois as he delivers a powerful keynote speech at 7:00 PM EST from the Hero Summit. Olivier will also present the Hero at Home award to a deserving individual who has provided extraordinary service to our troops.

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    Newsweek & The Daily Beast The Hero Project

    We encourage you to support active military personnel and veterans by taking action with one of the six Hero Project Solutions Partners.


    The USO lifts the spirits of America's troops and their families millions of times each year at hundreds of locations around the world. It helps provide a touch of home through its centers at airports and military bases in the U.S. and abroad, top quality entertainment and innovative programs and services. The USO also helps provide critical support to those who need it most, including forward-deployed troops, military families, wounded warriors and their families and the families of the fallen. The USO is a private, nonprofit organization, not a government agency. All of its programs and services are made possible by the American people, support of our corporate partners and the dedication of USO volunteers and staff.

    FIND A USO CENTER Near you – find ways you can help Hero project challenge
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    • Intrepid Fallen Heroes Fund

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    • The Mission Continues

      This organization challenges veterans to serve and lead in communities across America by awarding community service fellowships...

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    • Student Veterans of America - SVA

      This organization helps provide military veterans with the resources, support and advocacy needed to succeed in higher education and following graduation, achieve their academic goals...

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    • Team Rubicon

      Team Rubicon unites the skills and experiences of military veterans with medical professionals to rapidly deploy emergency response teams into crisis situations...

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    You've Earned It

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    Honoring those who serve

    $500Military bonus cash+

    This special offer is for those who've risked their lives defending us. If you're Active, Active Reserved, Retired Military, Retired Military Reserve or are an honorably discharged veteran within 12 months of discharged date, you're eligible for up to $500 in Military bonus cash+ under our Military Incentive program. The offer applies to 2014 purchases and leases on all new vehicles (excludes SRT® models, Viper, Dart SE, and FIAT® 500e).

    Find out more
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    Hero at Home

    Official Rules


    1. Eligibility: Hero At Home (the “Contest”) is open to the three (3) Nominees that were pre-selected by Sponsor who have reviewed and agreed to these Official Rules. The Contest is subject to all applicable federal, state, and local laws and regulations and is void where prohibited.

    2. Sponsor: FCA US LLC, 1000 Chrysler Drive, Auburn Hills, MI 48326. Administrator: ePrize, Inc., One ePrize Drive, Pleasant Ridge, MI 48069.

    3. Agreement to Official Rules: Participation in this Contest constitutes Entrant’s full and unconditional agreement to these Official Rules and Sponsor’s and Administrator’s decisions, which are final and binding in all matters related to this Contest. Winning the prize is contingent upon fulfilling all requirements set forth herein.

    4. Timing: The Contest begins on September 23, 2013 at 12:00 a.m. Eastern Time ("ET"), ends on September 30, 2013 at 11:59 p.m. ET (the "Contest Period"). Sapient's computer is the official time-keeping device for the Contest.

    5. How to Vote for a Nominee: During the Contest Period, the Nominees photo and short story will be posted in an online gallery for public voting at Persons who are legal residents of the fifty (50) United States and the District of Columbia and are at least eighteen (18) years old ("Registrants") will be invited to complete an online registration form and vote for the Nominee they believe is most deserving of winning the Grand Prize. Employees of FCA US LLC, Sapient, GlobalHue, ePrize, Inc., or any of their parent and affiliate companies as well as the immediate family (spouse, parents, siblings and children) and household members of each such employee are not eligible to vote.

    Limit: Each Registrant may vote one (1) time per day during the Voting Phase. Multiple votes received from any person or email address in excess of the stated number will be void. Any attempt by any Nominee or voter to obtain more than the stated number of votes by any fraudulent or inappropriate means, including without limitation, offering prizes or other inducements to members of the public as determined by Sponsor in its sole discretion, by using any automated program, by using multiple/different email addresses, identities, registrations and logins, or any other methods, will void those votes for the Nominee and voter may be disqualified as determined by Sponsor in its sole discretion.

    6. Winner Determination: Subject to the Entrant's compliance with these Official Rules, the Nominee who receives the highest number of valid votes during the Contest Period will be deemed the potential Grand Prize winner. In the event of a tie, the Entrant who received the high score first will be deemed the potential Grand Prize winner from amongst the tied Entrants. Sponsor reserves the right, in its sole discretion, to select an alternate Grand Prize winner should the voting appear to have been tampered with or manipulated in any way.

    7. Winner Requirements: The potential Grand Prize winner will be notified by email, phone or in person on or around October 7, 2013. Except where prohibited, the potential Grand Prize winner (parent/legal guardian if a minor in his/her state of residence) will be required to sign and return a Declaration of Compliance, Liability and Publicity Release, which must be received by Administrator within seven (7) days of the date notice or attempted notice is sent, in order to claim the prize. If a potential winner cannot be contacted, fails to execute and return the Declaration of Compliance, Liability and Publicity Release or provide any other requested information within the required time period, does not comply with these Official Rules, or prize is returned as undeliverable, potential winner forfeits the prize. If the potential winner is disqualified for any reason, the prize may be awarded to a runner-up, if any, in Sponsor’s sole discretion. Acceptance of the Grand Prize shall constitute and signify the winner’s agreement and consent that Sponsor and its designees may use the winner’s name, city, state, likeness, and/or prize information in connection with the Contest for promotional, advertising or other purposes, worldwide, in any and all media now known or hereafter devised, including the Internet, without limitation and without further payment, notification, permission or other consideration, except where prohibited by law. The winner will indemnify Sponsor, Released Parties (as defined in Section 9, below) and any licensee of Sponsor against all claims, damages, liabilities, and expenses (including reasonable counsel fees and legal expenses) arising out of any breach of these terms. The Grand Prize winner will be contacted regarding the fulfillment of the prize within 8-10 weeks of the conclusion of the Promotion and the prize will be fulfilled by the designated dealership as soon as it becomes available.

    8. Prizes: ONE (1) GRAND PRIZE: A 2014 Jeep Wrangler Freedom Edition. Sponsor will determine all features of automobile including but not limited to color of exterior and interior, and all other features or upgrades will be allowed only if permitted by delivery dealer and paid for by winner. Winner will be required to provide proof of insurance at time of delivery. Winner is responsible for title, license, registration, sales tax, dealer preparation costs, auto insurance and other fees associated with prize. Winner must take delivery of prize from the automobile dealership designated by Sponsor. Approximate Retail Value (“ARV”): $37,705.

    Prize is non-transferable and no substitution will be made except as provided herein at the Sponsor’s sole discretion. Sponsor reserves the right to substitute the prize for one of equal or greater value if the designated prize should become unavailable for any reason. Winner is responsible for all taxes and fees associated with prize receipt and/or use. Winner will receive an IRS 1099 form at the end of the calendar year in which the prize is awarded.

    9. Release: By receipt of any prize, winner agrees to release and hold harmless the Sponsor, Sapient, GlobalHue, USO, Inc., Administrator and their respective subsidiaries, affiliates, suppliers, distributors, advertising/promotion agencies, and prize suppliers, and each of their respective parent companies and each such company’s officers, directors, employees and agents (collectively, the “Released Parties”) from and against any claim or cause of action, including, but not limited to, personal injury, death, or damage to or loss of property, arising out of participation in the Contest or receipt or use or misuse of any prize.

    10. General Conditions: Sponsor reserves the right to cancel, suspend and/or modify the Contest, or any part of it, if any fraud, technical failures, human error or any other factor impairs the integrity or proper functioning of the Contest, as determined by Sponsor in its sole discretion. If terminated Sponsor may, in its sole discretion, determine the winner from among all non-suspect, eligible Submissions received up to time of such action using the judging procedure outlined above. Sponsor, in its sole discretion, reserves the right to disqualify any individual it finds to be tampering with the Submission process or the operation of the Contest or to be acting in violation of the Official Rules of this or any other promotion or in an unsportsmanlike or disruptive manner and void all associated Submissions. Any attempt by any person to deliberately undermine the legitimate operation of the Contest may be a violation of criminal and civil law, and, should such an attempt be made, Sponsor reserves the right to seek damages and other remedies (including attorneys’ fees) from any such person to the fullest extent permitted by law. Sponsor’s failure to enforce any term of these Official Rules shall not constitute a waiver of that provision.

    11. Limitations of Liability: Released Parties are not responsible for: (1) any incorrect or inaccurate information, whether caused by entrant, printing, typographical or other errors or by any of the equipment or programming associated with or utilized in the Contest; (2) technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in phone lines or network hardware or software; (3) unauthorized human intervention in any part of the Submission process or the Contest; (4) printing, typographical, technical, computer, network or human error which may occur in the administration of the Contest, the uploading, the processing or judging of Submissions or votes or the tabulating of votes, the announcement of the prizes or in any Contest-related materials; (5) late, lost, undeliverable, damaged or stolen mail; or (6) any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from entrant’s participation in the Contest or receipt or use or misuse of any prize (including any travel/activity related thereto). Released Parties are not responsible for misdirected or undeliverable Submissions or for any technical problems, malfunctions of computer systems, servers, providers, hardware/software, lost or unavailable network connections or failed, incomplete, garbled or delayed computer transmission or any combination thereof. Released Parties are not responsible for any unauthorized third party use of any Submission.

    12. Disputes: Except where prohibited, entrant agrees that: (1) any and all disputes, claims and causes of action arising out of or connected with this Contest or any prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the United States District Court for the Eastern District of Michigan (Southern Division) or the appropriate Michigan State Court located in Oakland County, Michigan; (2) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with entering this Contest, but in no event attorneys’ fees; and (3) under no circumstances will entrant be permitted to obtain awards for, and entrant hereby waives all rights to claim, indirect, punitive, incidental and consequential damages and any other damages, other than for actual out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of the entrant and Sponsor in connection with the Contest, shall be governed by, and construed in accordance with, the laws of the State of Michigan without giving effect to any choice of law or conflict of law rules (whether of the State of Michigan or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of Michigan.

    13. Entrant's Personal Information: Information collected from entrant is subject to Administrator's Privacy Policy and Sponsor’s Privacy Policy

    14. Winner List: For a winner list, visit The winner list will be posted after winner confirmation is complete.

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